Delivery Information
Fast, reliable delivery on all orders. Most items dispatch within 1-2 business days and arrive the next working day.
UK Shipping Rates
Orders over £50 to mainland UK
Royal Mail 24hr TrackedOrders under £50 to mainland UK
Royal Mail 24hr TrackedAdditional shipping options may be available at checkout depending on your location and order contents.
Delivery Timeframes
Processing
1-2 Business Days*
Orders before 2pm usually dispatch same day. *Unless stated on product page.
In Transit
Next Working Day
Royal Mail 24hr Tracked service
Delivered
Signature May Be Required
Please check packaging on arrival
Track Your Order
Once your order ships, you'll receive a confirmation email with your tracking number. Use it to follow your parcel's journey.
Ordering Multiple Items?
Some items are stocked and ready for next-day delivery, while others need to be ordered from our suppliers. If your order includes both, we'll wait for everything to arrive before shipping it together.
Can't wait for some items? No problem — contact us and we'll split your order so in-stock items ship right away.
Good to Know
Check Your Address
Please double-check your delivery address at checkout. Incorrect addresses may result in a small additional postage fee to redirect your parcel.
Delays
Occasionally, high demand or stock availability may cause slight delays. We'll keep you informed every step of the way if this affects your order.
On Arrival
Please inspect your packaging when your order arrives. If anything looks damaged, take photos before opening and contact us right away.
Common Questions
When will my order arrive?
Most orders placed before 2pm dispatch the same day and arrive the next working day. You'll receive tracking information via email once your order ships.
Can I change my delivery address?
If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to update it. Once shipped, you may need to contact Royal Mail directly.
What if I'm not home?
Royal Mail will usually leave a card with redelivery options, or attempt to leave your parcel with a neighbour or in a safe place if you've set those preferences.
Do you deliver to the Scottish Highlands and Islands?
Yes, we deliver across the UK. Remote areas may take an extra day or two, and additional charges may apply at checkout.
Need Help With Your Delivery?
If you have questions about your order or delivery, we're here to help.
